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Employment 2017-08-08T02:04:08+00:00

Employment

Join the premier wilderness lodge in Minnesota and live, work, and play in the Minnesota Northwoods, just steps away from the Boundary Waters and Superior National Forest. At Gunflint Lodge & Outfitters you will provide excellent service and quality to our guests and interact with people who enjoy hospitality and luxury and who love the outdoors!

Gunflint is located 43 miles up the Gunflint Trail from Grand Marais, Minnesota. (43 miles from the nearest town!) We are surrounded by over 1 million acres of wilderness in the Superior National Forest. Guests come from all over the world to relax, fish, swim, canoe, and explore in the Northwoods atmosphere.

Over the years our guests have come to expect a friendly and helpful staff. They come to have a relaxed vacation and we’re dependent upon our team to see that they have the best time possible. Often this means a little extra work, or time, to help a guest but we feel it’s worth it and you should too!

Perhaps the two most important qualities we look for in our team are a cheerful attitude and the willingness to go the extra mile.

Resort and outfitting work means long, hard, and sometimes irregular hours. It is certainly not a paid vacation. The schedules are set for 40 hours per week with two consecutive days off. Although you may be hired for a specific position, there are times when you may be called upon to fulfill other job duties. In a resort atmosphere we all pitch in wherever necessary to get the job done. With that in mind, we are looking for applicants who are extremely flexible and like a variety of work.

Salaries vary depending on the position being filled, and the previous experience a new employee has. Recreational equipment is available for use at a minimal charge. However, all of our facilities and equipment are for guests’ use first.

Housing

We offer onsite staff housing with shared 2 and 4 person efficiency apartments, all with a private kitchen and bathroom. Other housing options may include shared apartments and a central bathroom.

We do not receive any cell phone, TV or radio reception. You may bring your own TV/VCR or CD player if you would like.

We hope that you’ll join our team in the Northwoods for a summer…or two. Please fill out our Online Employment Application or print a copy (pdf) of our application, fill it out and mail or fax to:

Gunflint Lodge and Outfitters- HRO

143 South Gunflint Lake

Grand Marais MN 55604

FAX: 1-218-388-9429

Staff Employment Information and Benefits

We are seeking an experienced bookkeeper/office manager to help us manage daily financial functions for our several lines of business.

Duties and Responsibilities

  • Match purchase orders with invoices
  • Coordinate bank deposits and report financial results on a regular basis to management
  • Monitor expenses and tally and enter cash receipts
  • Pay vendor invoices and track bank account balances
  • Balance and maintain accurate ledgers
  • Reconcile daily transactions and monthly bank statements
  • Enter payroll transactions and track payroll withdrawals for a staff of 25-65
  • Develop monthly financial statements, including cash flow, profit and loss statements and balance sheets
  • Prepare quarterly and monthly tax returns, along with payroll, operating and business taxes
  • Assist with tracking metrics to identify business opportunities
  • Assist with correspondence, emails, phone calls, and other business communications
  • Assist with marketing development
  • Regular and reliable attendance is an essential function of this position.

Job Requirements

  • Experience working in accounts payable and receivable, general ledger, payroll and payroll reports
  • Strong knowledge of generally accepted accounting principles (GAAP)
  • Extensive experience with data entry, record keeping and computer operation
  • Proficiency in Microsoft Office, Excel, QuickBooks, Peachtree, and Sage/Benefit Mall payroll systems
  • Experience in payroll such as processing checks and submitting payroll taxes
  • Experience preparing financial statements and reports, including income statements and balance sheets

Preferred Qualifications

  • Experience working in a hospitality or resort environment
  • Experience with marketing programs and techniques including SEO, Google, WordPress, Facebook, Instagram
  • Experience with PMS/POS systems such as Agilysis/Visual One
  • This position is a full-time salaried position and also includes onsite housing at a discounted rate, as well as discounts on restaurant, gift shop, and use of recreational equipment.
We are seeking a fulltime Hospitality Coordinator. In this position, you will have daily contact with our Lodge guests, requiring a pleasant attitude and willingness to listen and answer questions about the area.

Responsibilities include:
• Answering telephones, responding to guest inquiries, and taking guest reservations
• Assisting in ordering, stocking, and inventory management of two gift shop areas
• Assisting in restaurant server training and development
• Host/hostess and server shift supervision
• Assisting in developing housekeeping standards, processes, and procedures

This job will require rotational work in all hospitality areas within the Lodge, including front desk/reception, guest services, restaurant service, and housekeeping. Job duties include guest orientation of our property, review of guest package, reservation processing, data entry, telephone communications, answering guest questions, and any other duties that may be asked of team members.

We are looking for an applicant who has experience with hospitality leadership. Our expectation is that our candidate will strive for excellence. In this position you will be part of a team where the guest is your top priority. You will be a key component in assuring that we deliver the best possible experience for the guest, since you will be face to face with them on a daily basis. We are seeking an organized, logical, and level-headed person with very good communication skills and a beaming personality. Looking for a cheerful person with extreme attention to detail.

Minimum Qualifications for Hospitality Coordinator:
• Energetic, enthusiastic, self-motivated, strong communication skills
• Contribute to a positive, supportive team atmosphere & model a “can-do” attitude
• Responsible, reliable, punctual & committed to job
• Family friendly, pleasant & courteous in all interactions with our guests
• Ability to motivate/train others and lead by example
• Have basic typing skills and be computer literate
• Flexibility in scheduling
• Must submit to a background check

Varied shifts leading a team and working individually. Must have ability to multi-task when necessary. This position requires a working knowledge of repair work in electric, plumbing, and small construction projects. Knowledge of small engine, marine and snowmobile engine repair strongly recommended. This person will also be doing most maintenance repairs as needed and is responsible for water quality testing on a daily basis. Maintenance positions are responsible for the over-all mechanical repair of the entire 100+ acre property with more than 50 structures. Must have valid driver’s license with good driving record and be able to lift objects weighing up to 70 pounds. This position will require both indoor and outdoor work outdoors in all weather conditions. Knowledge of skid steer equipment, snowmobiles, boats, plow truck, and tractor operation and maintenance a plus. Septic and pool maintenance experience preferred. Prior supervisory or leadership experience preferred. This position requires a person who is self-directed, takes initiative and is able to motivate self and others. Position requires some on-call work and onsite living is preferred but not required. Discounted onsite housing available.

Varied shifts in charge of the housekeeping team. Responsible for daily operation of housekeeping team including organizing daily workload, supervising cleaning crews, assist cleaning crews with cleaning cabin/main lodge, and conducting cabin checks. Must have ability to take direction from manager, motivate/train others, and lead by example. Looking for a cheerful person with extreme attention to detail. Previous housekeeping and supervisory experience a must!

Varied daytime shifts as part of a housekeeping team. Responsibilities include cleaning 24 rental cabins, main lodge guest areas and bathrooms, reporting maintenance issues immediately and able to communicate with guests. As a housekeeper you will take care of the general cleaning of the cabins in the resort. You will use a vacuum cleaner, duster and cleaning detergent. Responsibilities extend to making the bed, changing the bed clothes, dusting the furniture and cleaning kitchens, fireplaces, hot tubs, and bathrooms. You will also walk to cabins to change linens and empty trash for guests. To be a housekeeper at Gunflint, you have to be a self-starter. You must have the ability to work on your own and as part of a team. You will be lifting heavy equipment, moving heavy furniture and you will be on your feet for large parts of your day, and will need to walk between cabins and up and down stairs. Must be detail-oriented, willing to take direction/work well on own and be a team player. Previous housekeeping experience a plus but willing to train. Driver’s license and clean driving record preferred but not required. Must submit to a background check.

In this position you will be part of a guest services team where the guest is your top priority. You will be a key component in assuring that we deliver the best possible experience for our guests, since you will be face to face with them on a daily basis. All of their questions and concerns will be directed to you and we want to be able to trust you to represent our resort in these situations. Job duties include guest orientation of our property, review of guest package, reservation processing, data entry, telephone communications, answering guest questions, and any other duties that may be asked of team members. We are seeking an organized, logical, and level-headed person with very good communication skills and a beaming personality. You must have basic typing skills and be computer literate. Must keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference and process. Must check in guests and take deposits and payments. Will be responsible for communicating with guests in person, over the phone, in writing and by email. Excellent written and verbal communication and basic math skills are required. Must attend to all methods of room bookings to ensure that reservations are attended to promptly. Must report issues to housekeeping, maintenance or management to resolve all guests’ issues and ensure their comfort and satisfaction. Varied shifts including morning and evening shifts are required.

We are looking for an enthusiastic Bartender/Server to take orders and deliver them to our restaurant guests to provide superior customer service and a memorable dining experience. You will work in close collaboration with colleagues and follow established health and safety standards.

Responsibilities

  • Prepare tables and drink with special attention to sanitation and order
  • Present menus and help customers select food and beverages
  • Promote sales of beverages
  • Take/serve orders and answer questions or make recommendations for other products
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Mix drinks and serve wine and beer as well as food
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment
  • Promote dedication from customers

Requirements

  • Proven customer serving/ bartending experience
  • Knowledge of beers, wine, and liquor and mixed drinks
  • Customer-oriented approach and patience
  • Problem solving and decision making skills
  • Hands on experience in cashier duties
  • Excellent people skills
  • Responsible and trustworthy
  • Attention to cleanliness and safety
  • Food safety training will be considered a plus
  • Excellent communication skills

Must be a team player! Flexible and willing to work split shifts and/or work in other areas of resort; attention to detail. This position is paid minimum wages plus tips. The tips are significant. We do not guarantee 40 hours per week, but it will be close most of the time.

We are looking for an enthusiastic Restaurant Server to take orders and deliver them to our restaurant guests to provide superior customer service and a memorable dining experience. You will work in close collaboration with colleagues and follow established health and safety standards.

Responsibilities

  • Prepare tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present menus and help customers select food/beverages
  • Promote sales of beverages, appetizers, and desserts
  • Take/serve orders and answer questions or make recommendations for other products
  • Collaborate with other restaurant servers and kitchen/barstaff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment
  • Promote dedication from customers

Requirements

  • Proven customer serving/ waiting experience
  • Customer-oriented approach and patience
  • Problem solving and decision making skills
  • Hands on experience in cashier duties
  • Excellent people skills
  • Responsible and trustworthy
  • Attention to cleanliness and safety
  • Food safety training will be considered a plus
  • Excellent communication skills
  • Ability to walk up and down stairs carrying heavy trays of dishes/food

Must be a team player! Flexible and willing to work split shifts and/or work in other areas of resort; attention to detail. This position is paid minimum wages plus tips. The tips are significant. We do not guarantee 40 hours per week, but it will be close most of the time.

We are seeking a fulltime Outfitter. In this position, you will have daily contact with our outfitting guests, including families, youth groups, Scout troops, and others, requiring a pleasant attitude and willingness to listen and answer questions about the area. Responsibilities include packing food and equipment; hauling canoes, equipment, and guests to various landings in the area; cleaning returned equipment; providing group meal service, and cleaning bunkhouse and bathrooms. Must be self-motivated team player with valid driver’s license and good driving record and be able to lift canoes and packs weighing up to 70 pounds. Previous experience canoeing the BWCA, portaging skills, cooking, and Leave No Trace camping ethics strongly recommended. Applicants must be 21 years of age or older to meet our insurance requirements for driving vans with passengers. This position is available mid-May through mid-October.

We are seeking a part-time Massage Therapist. In this position, you will have daily contact with our Lodge guests, requiring a pleasant attitude. As an integral part of the spa team, our Massage Therapists are knowledgeable and caring professionals, interested in the well-being and personal satisfaction of our guests. They are skilled in the latest massage trends and techniques and have a positive impact on the success of our resort by performing massage and spa treatments for guests and maintaining cleanliness standards for guest comfort and safety and promoting spa and other Lodge services and selling retail products. Must be able to make sound decisions and ensure the privacy of each guest while being sensitive to their needs.

Knowledge and ability to lead yoga, yoga hikes, forest bathing, personal training, or other fitness and meditation practices are encouraged.

Minimum Qualifications:

  • Thorough knowledge of body physiology, anatomy, pressure points.
  • Therapist needs to have strong communication skills, both verbal and written
  • Enjoy working with people and have an empathetic personality
  • Friendly and patient demeanor to develop a rapport with the guests to make them feel comfortable
  • Strong sense of confidentiality and ethical behavior
  • Diploma from an Accredited Massage Therapy Program
  • 250+ hours of Massage Therapy experience

Responsibilities:

  • Prepare the massage room for daily appointments
  • Discuss with the client any previous physical ailments, accidents or injuries that could be aggravated and/or soothed with the use of massage therapy
  • Provide a variety of massage therapies to guests
  • Clean the massage room and the equipment after use
  • Maintain confidential client records

Part-time complementary work may also available at Gunflint Lodge, as well as on-site employee housing at a discounted rate. In the shoulder seasons when business is slower, all staff are invited to work in other departments, to help keep their employment at approximately a 40 hour week.

Many of these positions are available for year round employment unless specifically noted as summer only.

Please note – You may be hired for a specific position, but we all work together in a resort atmosphere to cover the responsibilities. At times you may be called upon to do a job other than those specifically outlined. We look for employees who have a wide variety of interests and experiences and are extremely versatile.

Personal Benefits

Walk to work! Minimal wear and tear on your vehicle. Varying free use of water equipment depending on guest needs. Canoe trips in the Boundary Waters Canoe Area, area hiking trails and fishing.

  • Use of canoes and kayaks on the waterfront
  • Use of boat/motor at a reduced rate
  • Use of camping equipment at a reduced rate (not food)
  • 25% off either gift shop
  • 25% off restaurant meals (not alcohol)
  • Participation in our Nature Activity program is always free
  • One free horseback ride and canopy tour, additional rides at reduced rate
  • Staff lounge area with phone for use with calling cards
  • TV/VCR/DVD for staff in staff lounge area
  • Pool table
  • Excellent opportunity to meet new friends from all over U.S. and other countries
  • Excellent opportunity to explore the Boundary Waters Canoe Area of northern Minnesota
    (see www.gunflintoutfitters.com)

Family Benefits

Your parents and siblings can stay in a cabin and receive 25% off rack rates.

 

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